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ProperTradie guides

In-app help guides

These guides are opened from the ProperTradie app. Tap a guide in the app to get a secure link, then return here to read the walkthrough.

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End-to-end example workflow

This walkthrough shows how ProperTradie fits together from first contact with a customer through to getting paid, collecting feedback, and sending your accountant a monthly summary. It is the best place to start if you want to understand how the app is meant to work day to day.

Open from the ProperTradie app to read the full walkthrough.

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Getting started

ProperTradie helps you quote, invoice, track payments, manage service agreements and scheduled work, and keep job costs in one place. This guide covers the first things to set up so your documents look professional and your day-to-day workflow is ready to go.

Customers

Your customer list is the starting point for every quote and invoice. Save contact details once and reuse them across jobs.

Quotes

Quotes are how you price a job and get customer approval before work starts. ProperTradie handles the document, the link, the status tracking, and the jump to invoice when the quote is approved.

AI Quote Assist

Draft quotes using voice, text, and photos. AI fills the form — you review everything before the customer sees it.

Invoices

Invoices are how you bill for approved work. ProperTradie carries quote details across, tracks payments and expenses, and shows whether a job is profitable.

Payments

Track money coming in — cash, bank transfer, Stripe, or payments your customer reports themselves. ProperTradie keeps invoice balances up to date automatically.

Expenses

Track what you spend — materials, labour, subs, travel, and everything else. Attach receipts, flag GST, and link costs to jobs.

AI expense scanning

Photograph a receipt or upload a supplier invoice and let AI fill in the expense form. You review and save — it does not post anything automatically.

Items

Items are reusable line entries — call-out fees, labour rates, supplier prices, and anything you quote often. Save them once and pull them into quotes and invoices in seconds.

Terms and conditions

Terms protect both you and your customer. ProperTradie attaches them to quotes and invoices as a snapshot so everyone sees the same conditions.

Photos and documents

Attach photos to quotes and invoices. You choose what the customer sees on their link — everything else stays internal.

Sharing quotes and invoices

Send customers a secure link to view, approve, or pay — by SMS, email, or any channel you already use.

Job status workflow

Mark jobs in progress or completed on the invoice. Simple status tracking so you know what is still open.

Managing profitability

See profit or loss per job when you link expenses to an invoice. Know which jobs actually made money.

Feedback and customer surveys

Hear from customers after a job. Default post-job survey, custom templates, and a path to Google reviews when customers rate you highly.

Google reviews

Turn happy customers into Google reviews. ProperTradie asks at the right moment — after a four- or five-star feedback rating.

Monthly Business Pack

A monthly email summary of invoices, payments, expenses, and what is still outstanding — ready to forward to your accountant.

Company profile

Your business identity in ProperTradie — logo, colours, bank details, terms, Stripe, Google reviews, and Monthly Business Pack settings.

Subscription and ProperCredits

Manage your ProperTradie plan, billing and ProperCredit balance from the company profile.

Service agreements

Service agreements are for ongoing or repeat work with a customer. Set up included services, terms and billing once, then schedule events and invoice from completed work.

Public agreement approval

Share a public agreement link so customers can review included services, terms and billing, then approve online — no app required.

Events and scheduled work

Events are planned visits under a service agreement. Schedule work, select included services and track what is coming up on the calendar.

Completing events

When work is done, complete the event in ProperTradie. Record what was done, add any extra work outside the agreement and create an invoice.

Monthly agreement invoicing

For monthly agreements, ProperTradie can prepare draft invoices for your review or automatically email invoices when enabled.

Event photos

Upload photos when completing an event to document work done. Photos can appear on public agreement and event pages where appropriate.

Open guides from the ProperTradie app. Back to propertradie.com.au